User Data Deletion
Your Right to Data Deletion
At BrightGift, we respect your privacy and your right to control your personal information. You have the right to request deletion of your personal data from our systems at any time.
What Data We Store
We may store the following types of information:
- Gift recommendation queries and preferences
- Recipient information you provide
- Budget and occasion details
- Website usage analytics
- Communication history with our support team
How to Request Data Deletion
Email Request
Send an email to [email protected] with the subject line "Data Deletion Request" and include:
- Your name and email address
- Specific data you want deleted (or "all data")
- Reason for deletion (optional)
Contact Form
Use our contact form on the website to submit your deletion request. We'll respond within 30 days to confirm receipt and provide an estimated timeline for completion.
Deletion Process
Verification
We will verify your identity before processing the deletion request to ensure the security of your data.
Processing Time
We will process your deletion request within 30 days of receipt. You will receive confirmation once the deletion is complete.
Backup Data
Some data may be retained in backup systems for a limited period as required by law or for legitimate business purposes.
What Happens After Deletion
After your data is deleted:
- You will no longer receive personalized gift recommendations
- Your account preferences will be reset
- You may need to provide information again if you use our service in the future
- We will retain minimal information required for legal compliance
Exceptions to Deletion
We may retain certain information if required by law, for legitimate business purposes, or to protect against fraud. This includes information necessary for:
- Legal compliance and regulatory requirements
- Fraud prevention and security
- Financial record keeping
- Dispute resolution
Third-Party Data
If you've used our service to make purchases through affiliate links, those third-party retailers may retain your information according to their own privacy policies. You may need to contact them directly to request data deletion.
Contact Information
For questions about data deletion or to submit a request:
Email: [email protected]
Subject: Data Deletion Request
Response Time: Within 30 days
Last Updated: 8/1/2025